EditShare 24Q - Page 95

TP-00347-01 95
Error Codes
B0 Media changer controller
response timeout. A command
did not complete in the required
amount of time.
Reset the unit and retry
o
peration. After several
occurrences contact technical
support
Media changer probably
def
ective.
No communication from library
contr
oller to media changer
controller.
Media changer hardware not
wo
rking (cables, distribution
boards, media changer
controller).
Download media changer
firm
ware fails.
B1 NAK received from media
cha
nger controller
Reset the unit and retry
operation. After several
occurrences contact technical
support
Media changer probably
def
ective.
Communication from library
contr
oller to media changer
controller disturbed.
Media changer hardware not
wo
rking (cables, distribution
boards, media changer
controller).
Download media changer
firm
ware fails.
B2 Media changer controller
communication failed
Reset the unit and retry
o
peration. After several
occurrences contact technical
support
Media changer probably
def
ective.
No communication from library
contr
oller to media changer
controller.
Media changer hardware not
wo
rking (cables, distribution
boards, media changer
controller).
Download media changer
firm
ware fails.
B3 Media changer controller urgent
st
op due to a released magazine
Check if magazine are
completely inserted and retry
operation. After several
occurrences contact technical
support
Magazines released
Magazine present sensor defect.
B4 Cartridge did not transport
c
ompletely
CP sensor defective.
Gripper could not pick cartridge
a
nd CP sensor not present
Cartridge sticks in slot/drive
After pushing the cart CP sensor
still pr
esent
Error
C
ode Description User Action Critical Component Status