EditShare 24Q - Page 96

96 TP-00347-01
Chapter 6: Troubleshooting
B5 Media changer controller doesn't
respond on command
Reset the unit and retry
operation. After several
occurrences contact technical
support
Media changer probably
def
ective.
No communication from library
contr
oller to media changer
controller.
Media changer hardware not
wo
rking (cables, distribution
boards, media changer
controller).
Download media changer
firm
ware fails.
C0 Network initialization failed Check network cable and
n
etwork configuration. If the
error recurs, contact technical
support
Library controller probably
def
ective.
Probably a hardware problem,
che
ck library controller
C1 Telnet Interface initialization
failed
Check network cable and
n
etwork configuration. If the
error recurs, contact technical
support
Library controller probably
def
ective.
Probably a hardware problem,
che
ck library controller
C2 Web server initialization failed Check network cable and
n
etwork configuration. If the
error recurs, contact technical
support
Library controller probably
def
ective.
Probably a hardware problem,
che
ck library controller
C6 Ping command did not reached
ta
rget
Check network cable and
network configuration. If the
error recurs, contact technical
support
Library controller probably
def
ective.
Probably a hardware problem,
che
ck library controller
C7 Cannot Upgrade from USB Retry of firmware upgrade, if not
succ
essful contact technical
support
Library controller probably
defective.
Probably a hardware problem,
che
ck library controller
C8 Cannot Upgrade from FTP Retry of firmware upgrade, if not
succ
essful contact technical
support
Library controller probably
defective.
Probably a hardware problem,
che
ck library controller
C9 Cannot Upgrade Media changer
fr
om Flash
Retry of firmware upgrade, if not
successful contact technical
support
Library controller probably
defective.
Probably a hardware problem,
che
ck library controller
D0 ROM error. Retry of firmware upgrade, if not
succ
essful contact technical
support
Library controller probably
defective.
ROM checksum incorrect Probably a hardware problem,
che
ck library controller
D1 RAM error. Retry operation; after several
oc
currences contact technical
support
Library controller probably
defective.
Power on Self Test ( POST ) has
failed
,
RAM defect, check library
controller
Error
C
ode Description User Action Critical Component Status