EFI EB-34 User Manual

105 Installation and Service Guide: Printer Controller EB-34
Troubleshooting
Startup (cont.)
Control panel screen
and Activity light
appear as follows:
Problem with the Windows
operating system
1 Recheck all cables and connections.
2Reboot the EB-34.
3 If the problem persists, reinstall system software
(see page 78).
Activity light status
progresses from solid
green to solid red.
Possibly one of the following:
• Problem with system software
• Print job is corrupt or too large
• Faulty UIB cable
• CPU overheated
• Faulty motherboard
1 If you suspect that the problem may be caused by a print
job, try printing a different job.
2 Recheck all cables and connections.
3 Reboot the EB-34 and check whether the CPU cooling
assembly fan is operating. If the fan is properly
connected to the motherboard but does not operate,
replace the cooling assembly.
4 If the problem persists, reinstall system software
(see page 78).
5 If the problem persists, try connecting another UIB
cable (see Figure 9 on page 37).
6 If the problem persists, replace the motherboard
(see page 51).
The system takes a long
time to start up.
Possibly one of the following:
• The system may be taking longer to
boot up in order to finalize
installation of a patch or update.
• The hard disk drive may have fallen
to the bottom of the boot order in
the BIOS. This can happen if the
system is powered on when the
hard disk drive is missing, faulty, or
not connected.
• System software may be corrupted.
1 If the slow start up happens following installation of a
software patch or update, shut down, and then restart to
see if the problem persists.
2 If the problem persists, make sure that the hard disk
drive is present and properly connected. When you
reboot the EB-34, the hard disk drive will be moved to
the top of the boot order in the BIOS.
3 If the problem persists, reinstall system software
(see page 78).
Table 4: EB-34 error messages and conditions
Symptom Possible cause Suggested action
STARTING UP...
Activity light status:
Blinking green,
then solid red.
Activity light status:
Solid green, then solid
red.

EFI EB-34 Specifications

General

Brand	EFI
Model	EB-34
Category	Controller
Language	English