EFI EB-34 User Manual

96 Installation and Service Guide: Printer Controller EB-34
Troubleshooting
Inspecting the system
If the system you are servicing does not meet a condition listed in Table 2 and it is not obvious what action(s) you
should take to fix the problem (for example, if the system hangs before reaching Idle), locate the symptom in
Table 4: EB-34 error messages and conditions on page 102 and perform the suggested action(s) for the condition.
Caution:If your initial checks of the cable and board connections do not fix the problem, you may need to
inspect the system on a component-by-component basis, as described in “Table 2: Verifying the system.” A
comprehensive inspection allows you to verify that each hardware component is properly installed and
configured, and helps you avoid replacing expensive components unnecessarily.
Table 2: Verifying the system
Conditions to verify Part and additional page references
When problem occurs, verify that:
• Power cable is connected properly into the power outlet.
• Chassis fan is operating.
• Network link activity LED on network port is blinking.
• All external cables required are present, in correct connectors, and well-seated.
• Cables, cable connectors, and mating connectors appear undamaged.
External connectors, chassis fan, and power
button, Checking external connections on
page 94 and Checking internal components
on page 94.
If problem occurs at power up or reboot, verify that:
• Activity light on the control panel illuminates.
• Display window lights up.
• The system does not hang, nor do error messages occur before the systems
reaches Idle.
• DVD drive is present and no disk is in the drive.
• DVD LED blinks briefly.
• After the system reaches Idle, the control panel buttons function.
Control panel, page 22
• All replaceable parts are:
• Present
• Properly aligned
• Installed securely
• Installed on the appropriate site
• The correct part for the system
• Properly configured, if configurable (such as hard disk drive jumper)
• Appear undamaged
• Chassis and contents have not been tampered with.
• Chassis does not contain any foreign objects.
Chassis

EFI EB-34 Specifications

General

Brand	EFI
Model	EB-34
Category	Controller
Language	English