182
Reference Manual
00809-0100-4026, Rev KC
Service and Troubleshooting
October 2018
Service and Troubleshooting
7.14.3 Errors
Error messages that may be displayed on the Integral Display, on a Field Communicator, in AMS Suite, or
in the RRM program, are shown in Tab le 7 -3 . Errors normally result in an Analog Output alarm.
Errors are indicated in RRM in the Diagnostics window.
Table 7-3. Error Messages
Message Description Action
RAM Error An error in the gauge data memory
(RAM) has been detected during the
startup tests.
NOTE: this resets the gauge
automatically.
Contact Emerson Automation Solutions
Service Department.
FPROM Error An error in the gauge program
memory (FPROM) has been
detected during the startup tests.
NOTE: this resets the gauge
automatically.
Contact Emerson Automation Solutions
Service Department.
HREG Error An error in the transmitter
configuration memory (EEPROM)
has been detected. The error is
either a checksum error that can be
solved by loading the default
database or a hardware error.
NOTE: the default values are used
until the problem is solved.
Load default database and restart the
transmitter. Contact Emerson
Automation Solutions Service
Department if the problem persists.
MWM Error An error in the microwave module. Contact Emerson Automation Solutions
Service Department.
Display Error An error in the LCD display. Contact Emerson Automation Solutions
Service Department.
Modem Error Modem hardware failure. Contact Emerson Automation Solutions
Service Department.
Analog Out Error An error in the Analog Out Module. Contact Emerson Automation Solutions
Service Department.
Internal Temp Error An error in internal temperature
measurement.
Contact Emerson Automation Solutions
Service Department.
Other HW Error An unspecified hardware error has
been detected.
Contact Emerson Automation Solutions
Service Department.
Meas Error A serious measurement error has
been detected.
Contact Emerson Automation Solutions
Service Department.
Config Error At least one configuration
parameter is outside the allowed
range.
NOTE: the default values are used
until the problem is solved.
Load the default database and restart the
transmitter (see “Reset to factory
settings” on page 177)
Configure the transmitter or upload a
backup configuration file (see “Backing
up the transmitter configuration” on
page 173)
Contact Emerson Automation Solutions
Service Department if the problem
persists
SW Error An error has been detected in the
transmitter software.
Contact Emerson Automation Solutions
Service Department.
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