Troubleshooting
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Problems Specific to Your Network
Environment
Windows Me/98/95 environment
A dial-up connection dialog box appears when printing with
TCP/IP via EpsonNet Direct Print.
Cause What to do
You have selected a phone
line or modem (for Internet
Explorer 4.0x) for the Internet
connection.
Printing will complete normally after
you cancel this dialog box, but the
message appears every time you print.
Connect to the Internet using a local area
network or start a dial-up network
manually.
A communication error message appears when you start
printing or when you open the printer’s properties.
Cause What to do
When you print with
NetBEUI or IPP, EPSON
Status Monitor cannot be
used.
Open the printer’s properties and click
the Optional Settings tab. Select the
Update the Printer Option Information
manually radio button.
Open the printer’s properties and click
the Utility tab. Clear the Monitor the
Printing Status check box.