An image on the back of your original appears in your scanned image
If your original is printed on thin paper, images on the back may be visible to the product and appear in your scanned
image. Try scanning the original with a piece of black paper placed on the back of it. Or try selecting the Text
Enhancement check box in Office Mode.
Characters are blurred
❏ In Office Mode, select the Text Enhancement check box.
❏ Adjust the Threshold setting.
Office Mode:
Select Black&White as the Image Type setting, and then try adjusting the Threshold setting.
Professional Mode:
Select Black&White from the Image type. Make the appropriate Image Option setting and then try adjusting the
Threshold setting.
❏ Increase the resolution setting.
Characters are not recognized correctly when converted into editable text
(OCR)
Place the document so that it is straight on the scanner glass. If the document is skewed, it may not be recognized
correctly.
Ripple patterns appear in your scanned image
A ripple or cross-hatch pattern (known as moiré) may appear in a scanned image of a printed document.
❏ When you are using the scanner glass, displace your original document.
❏ Select the Descreening as the image quality setting.
❏ Try changing the Resolution setting.
Uneven color, smears, dots, or straight lines appear in your image
You may need to clean the interior of the product.
& “Cleaning the Product” on page 133
User’s Guide
Troubleshooting for Scanning
175
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