Epson All in One Printer - Technical Support Hotline

Epson All in One Printer

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Users can access our World Wide Web home page at:

http://www.epson.com.hk

Technical Support Hotline

You can also contact our technical staff at the following telephone and fax numbers:

Phone: (852) 2827-8911

Fax: (852) 2827-4383

User’s Guide

Where To Get Help

205

Table of Contents

Default Chapter2
- Copyright and Trademarks2
Introduction9
- Where to Find Information9
- Available Features9
- Caution, Important and Note10
- Operating System Versions10
- Using Epson Connect Service11
Important Instructions12
- Safety Instructions12
- Product Advisories and Warnings12
- Restrictions on Copying14
- Protecting Your Personal Information15
Getting to Know Your Product16
- Product Parts16
- Guide to the Control Panel19
Paper and Media Handling24
- Media24
  - Storing Paper24
- Selecting Paper24
  - Paper Type Settings on the LCD Screen26
  - Paper Type Settings from the Printer Driver27
- Loading Paper into the Paper Cassette28
- Loading Paper and Envelopes into the Rear Paper Feed31
- Placing Originals33
  - Automatic Document Feeder (ADF)33
  - Scanner Glass35
Access Control37
- Logging on from the Control Panel37
- Printing from the Computer When the Access Control Is Valid (for Windows Only)37
Copying38
- Copying Documents38
  - Basic Copying38
- Copy Mode Menu List38
Printing39
- Printing from the Control Panel39
  - Printing a JPEG File39
  - Printing a PDF or TIFF File39
- Printing from Your Computer40
  - Printer Driver and Status Monitor40
  - Accessing the Printer Driver for Windows41
- Basic Operations43
  - Basic Printing43
  - Canceling Printing47
- Other Options49
- Administrator Settings for Printer Driver (for Windows Only)57
- Using the Postscript Printer Driver58
- Using the Epson Universal P6 Printer Driver58
Scanning59
- Scanning from the Control Panel59
- Scanning from Your Computer63
- Software Information72
  - Starting Epson Scan Driver72
  - Starting Other Scanning Software72
Faxing74
- Connecting to a Phone Line74
- Setting up for Faxing76
  - Basic Settings76
  - Advanced Settings80
- Sending Faxes81
  - Basic Operations81
  - Other Options83
- Receiving Faxes87
- Checking Fax Job Status and History92
  - Using the Status Menu92
  - Printing a Fax Report93
- Fax Mode Menu List94
Making Contact List Settings95
- Creating a Contact95
- Creating a Group96
Menu List of Control Panel97
- Copy Mode97
- Memory Device Mode98
- Fax Mode99
- Scan Mode99
- Setup Mode101
  - System Administration Settings102
- Contacts111
- Presets111
- Status Menu111
Ink Cartridge and Consumable Information112
- Ink Cartridges112
- Maintenance Box112
Replacing Ink Cartridges113
- Ink Cartridge Safety Instructions, Precautions113
- And Specifications113
- Checking the Ink Cartridge Status115
- Temporary Printing with Black Ink When Color Ink Cartridges Are Expended118
  - For Windows118
  - For Mac os X120
- Conserving Black Ink When the Cartridge Is Low (for Windows Only)121
- Replacing an Ink Cartridge122
Maintaining Your Product and Software125
- Installing Option125
  - Paper Cassette Unit125
- Checking the Print Head Nozzles126
- Cleaning the Print Head128
- Aligning the Print Head130
- Making Network Service Settings132
- Sharing the Product for Printing133
- Cleaning the Product133
  - Cleaning the Exterior of the Product133
  - Cleaning the Interior of the Product134
- Replacing Maintenance Box135
- Transporting the Product137
- Checking and Installing Your Software138
  - Checking the Software Installed on Your Computer138
  - Installing the Software139
- Installing the Postscript Printer Driver139
- Installing the Epson Universal P6 Printer Driver (for Windows Only)143
  - Computer System Requirements143
  - Installing the Printer Driver143
- Uninstalling Your Software143
  - For Windows144
  - For Mac os X145
Transferring Data Using an External Storage Device146
- Precautions on Storage Devices146
- Copying Files between a Storage Device and Your Computer146
  - Copying Files to Your Computer146
  - Saving Files to a Storage Device147
Error Indicators149
- Error Messages on the Control Panel149
- Error Code on the Status Menu149
Troubleshooting for Printing/Copying153
- Diagnosing the Problem153
  - Checking Product Status154
- Paper Jams156
- Print Quality Help162
- Miscellaneous Printout Problems165
- Paper Does Not Feed Correctly168
- The Product Does Not Print169
- Using the Postscript Printer Driver170
- Other Problem171
  - Printing Plain Papers Quietly171
  - The External Memory Device Is Not Recognized171
Troubleshooting for Scanning172
- Problems Indicated by Messages on the LCD Screen or Status Light172
- Problems When Starting a Scan172
- Problems When Feeding Paper174
- Problems with Scanning Time174
- Problems with Scanned Images174
  - Scan Quality Is Unsatisfactory174
  - The Scanning Area or Direction Is Unsatisfactory176
- Other Problems177
  - Scanning Quietly177
- Problems Remain after Trying All Solutions177
Troubleshooting for Faxing178
- Cannot Send and Receive Fax178
- No Dial Tone Detected." Error Occurs178
  - Memory Full Error Occurs179
- Quality Problems179
  - In Sent Faxes179
  - In Received Faxes179
- Other Problems179
Product Information181
- System Requirements181
  - For Windows181
  - For Mac os X181
- Technical Specifications181
- Font Information191
Where to Get Help202
- Technical Support Web Site202
- Contacting Epson Support202
Index206

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