Epson DS-790WN User Manual

Forgot Your Administrator's Password
You need help from service personnel. Contact your local dealer.
Note:
e following provides the initial values for the Web Cong administrator.
❏ User name: none (blank)
❏ Password: serial number of the scanner
To nd the serial number, check the label attached to the rear of the scanner. If you restore the default settings for the
administrator password, it is reset to the initial values.
Problems when Preparing Network Scanning
Hints to Solving Problems
❏ Checking the error message
When trouble has occurred, rst check whether there are any messages on the scanner's control panel or driver
screen. If you have the notication email set when the events occur, you can promptly learn the status.
❏ Checking the communication status
Check the communication status of server computer or client computer by using the command such as ping
and ipcong.
❏ Connection test
For checking the connection between the scanner to the mail server, perform the connection test from the
scanner. Also, check the connection from the client computer to the server to check the communication status.
❏ Initializing the settings
If the settings and communication status show no problem, the problems may be solved by disabling or
initializing the network settings of the scanner, and then setting up again.
Related Information
& “Conguring a Mail Server” on page 117
& “Checking Error Messages on the Control Panel” on page 198
Cannot Access Web Cong
The IP address is not assigned to the scanner.
Solutions
A valid IP address may not be assigned to the scanner.
Congure
the IP address using the scanner’s
control panel. You can conrm the current setting information from the scanner’s control panel.
Web browser does not support the Encryption Strength for SSL/TLS.
Solutions
SSL/TLS has the Encryption Strength. You can open Web Cong by using a web browser that supports
bulk encryptions as indicated below. Check you are using the a supported browser.
Solving Problems > Problems when Preparing Network Scanning > Hints to Solving Problems
199

Epson DS-790WN Specifications

General

Optical Resolution	600 dpi
ADF Capacity	100 sheets
Scan to Cloud	Yes
Duplex Scanning	Yes
Ultrasonic Double Feed Detection	Yes
Scanning Method	Contact Image Sensor (CIS)
Maximum Resolution	1200 dpi
Maximum Document Size	8.5" x 240"
Supported Operating Systems	Windows, Mac OS
Scanner Type	Sheetfed
Max Scanning Speed	45 ppm / 90 ipm
Connectivity	USB 3.0, Ethernet, Wi-Fi
Touchscreen	Yes
Scan Size	Up to 8.5" x 14"
Color Depth	24-bit
Weight	8.8 lb
Daily Duty Cycle	7, 000 pages