Epson StylusPro 10000 - Page 109

EPSON Stylus Pro 10000/10000CF Revision B
Troubleshooting
S
ervice engineer require message
1
09
SERVICE REQ. 00020004: ASIC ILLEGAL VERSION ERROR
o
Problem
The ASIC version on the C362DRV board is not correct.
o Solution
n C362DRV board replacement
SERVICE REQ. 00020005: FIRMWARE ASIC MISMATCHING
SERVICE REQ. 00020006: FIRMWARE BSIC MISMATCHING
o
Problem
ASIC and firmware on the C362DRV board are not corresponding.
o Solution
n Exchange the C362DRV board, whether or not n correct firmware is installed.
SERVICE REQ. 00020007:HAED/ASIC MISMATCH ERROR
o
Problem
TBD
o Solution
TBD
SERVICE REQ. 00020009:FLASH MEMORY CHECK SUM ERROR
o
Problem
Program area check sum error in Flash memory.
o Solution
n C362DRV board replacement
n Program reinstall
SERVICE REQ. 0002000B: INTERNAL MEMORY STORAGE ERROR
o
Problem
Faulty of the firmware
o Solution
n Reinstall firmware.
SERVICE REQ. 0002000C: REVIEW ERROR
o
Problem
The Dip-SW binding on the C362DRV board is not in accord with a program version.
o Solution
n Dip-SW binding modification or correct program are installed.
SERVICE REQ. 00030000-00030013:DEBUG (PROGRAM ERROR)
o
Problem
TBD
o Solution
TBD
SERVICE REQ. 00030015: INK SUPPLY DEFECTIVE (K)
SERVICE REQ. 00030016: INK SUPPLY DEFECTIVE (C)
SERVICE REQ. 00030017: INK SUPPLY DEFECTIVE (M)
SERVICE REQ. 00030018: INK SUPPLY DEFECTIVE (LC)
SERVICE REQ. 00030019: INK SUPPLY DEFECTIVE (LM)
SERVICE REQ. 0003001A: INK SUPPLY DEFECTIVE (Y)
o
Problem
Even if Isupply it ink the surface of a liquid sensor does not become full.
It does not become defective (on I/C valve solenoid) or the surface of a liquid sensor
defective
o Solution
n I/C valve solenoid exchange
n C362DRV board exchange
n Surface of a liquid sensor exchange