Solving Problems
Tips for Solving Problems
You can nd more information in the following manuals.
❏ User's Guide
Provides instructions on using the printer, replacing ink supply unit, maintenance, and solving problems.
❏ Epson Connect website
https://www.epsonconnect.com/
Provides information on Epson Connect features and solving problems.
Checking Log for Server and Network Device
In case of trouble with network connection, it may be possible to identify the cause by checking the status using the
network log of system equipment logs and commands, such as routers.
Initializing the Network Settings
Disabling Wi-Fi from Web Cong
To use Web Cong, printers and devices must have an IP address and be connected to the same network.
1. Check the printer's IP address.
You can check this from the Network Status screen on the printer's control panel, a connection report, or the
[IP Address] column of a network status sheet.
2. Enter the printer's IP address into a browser to run Web Cong.
3. Select the Network tab > Wi - F i , and then select Disable Wi-Fi.
4. Check the message, and then select OK.
Disconnecting Wi-Fi Direct (Simple AP) from Web Cong
To use Web Cong, printers and devices must have an IP address and be connected to the same network.
1. Check the printer's IP address.
You can check this from the network status screen on the printer's control panel, a connection report, or the
[IP Address] column of a network status sheet.
Administrator's Guide
Solving Problems
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