Problems Using Network Software
Cannot Access Web Cong
Is the IP address of the printer properly
congured?
Congure the IP address using EpsonNet Cong or the printer’s control panel. You can conrm the current setting
information with a network status sheet or from the printer’s control panel.
Does your browser support the bulk encryptions for the Encryption Strength for SSL/TLS?
e bulk encryptions for the Encryption Strength for SSL/TLS are as follows. Web Cong can only be accessed in a
browser supporting the following bulk encryptions. Check your browser's encryption support.
❏ 80bit: AES256/AES128/3DES
❏ 112bit: AES256/AES128/3DES
❏ 128bit: AES256/AES128
❏ 192bit: AES256
❏ 256bit: AES256
The message "Out of date" appears when accessing Web Cong using SSL communication (https).
If the
certicate
is out of date, obtain the
certicate
again. If the message appears before its expiration date, make
sure that the printer's date is congured correctly.
The message "The name of the security certicate does not match···" appears when accessing Web
Cong
using SSL communication (https).
e
printer's IP address entered for Common Name for creating a self-signed
certicate
or CSR does not match
with the address entered into the browser. Obtain and import a
certicate
again or change the printer name.
The printer is being accessed via a proxy server.
If you are using a proxy server with your printer, you need to
congure
your browser's proxy settings.
❏ Wi n d o w s :
Select Control Panel > Network and Internet > Internet Options > Connections > LAN settings > Proxy
server, and then
congure
not to use the proxy server for local addresses.
❏ Mac OS:
Select System Preferences > Network > Advanced > Proxies, and then register the local address for Bypass
proxy settings for these Hosts & Domains.
Example:
192.168.1.*: Local address 192.168.1.XXX, subnet mask 255.255.255.0
192.168.*.*: Local address 192.168.XXX.XXX, subnet mask 255.255.0.0
Related Information
& “Accessing Web Cong” on page 27
&
“Assigning the IP Address” on page 16
&
“Assigning an IP Address Using EpsonNet
Cong
” on page 74
Administrator's Guide
Solving Problems
67