Fargo DTC400 User Manual

RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
4-8
Resolving a Card Not Fed Error (Cards will not feed off the Hopper)
Step Procedure
7 Card Hopper Feed Roller is not turning during a print job.
a. Remove the Printer rear cover.
b. Ensure that the Card Hopper Feed Motor power cable is securely connected
to J-20 on the Printers Main Board.
c. Ensure that the Card Hopper Feed Motor power cable is securely connected
to the Card Hopper Feed Motor.
d. Use the Fargo Diagnostic utility to send a test print to the Printer. See the
Using the Diagnostic Utility tabs.
e. If the Card Hopper Feed Motor is not moving, continue to Step 8.
8 Replace Card Hopper Feed Motor.
a. Replace the Card Hopper Feed Motor.
b. Use the Fargo Diagnostic utility to send a test print to the Printer. See the
Using the Diagnostic Utility tabs.
c. If the Card Hopper Feed Motor does not turn, replace the Main Board.

Fargo DTC400 Specifications

General

Print Resolution	300 dpi
Connectivity	Ethernet (optional)
Dimensions	254 x 254 x 229 mm (10 x 10 x 9 in)
Weight	6.8 kg (15 lbs)
Print Technology	Dye-Sublimation / Resin Thermal Transfer
Card Capacity	100 cards (input hopper)
Card Sizes Accepted	CR80 (3.375" x 2.125")
Card Thickness	0.76 mm (30 mil)
Memory	32 MB RAM
Operating System Supported	Windows
Operating System Compatibility	Windows 7, 8, 10 (32-bit and 64-bit)
Print Area	Full bleed