Possible cause and actionProblem
•
Wrong tube dimensions are used
Check that the used tubes have the right dimensions.
See Section 3.10.3 Cassettes, cassette tray and racks,
on page89 for information about tubes and Cassettes.
•
QuickRelease function is worn out
Order a new Cassette. See Built-in fraction collector,
on page 525 for ordering information.
Tubes do not fit in the
Cassette
•
Unsupported deep well plate model
Check that the deep well plates are supported. See
Section 3.10.3 Cassettes, cassette tray and racks, on
page 89.
Deep well plate does
not fit in the Cassette
•
The Cassette is turned in the wrong direction
See Section 5.8.1 Prepare the built-in fraction collector,
on page 203 for information of how to place the Cas-
settes.
•
Objects or dirt under the Cassette
Remove the object or dirt.
The Cassette does not
fit the Cassette tray
•
The Cassette tray positioning discs in the Frac
chamber are missing
Replace the Cassette tray positioning discs in the Frac
chamber. See Section 7.6.4 Clean built-in fraction col-
lector, on page 301.
•
Incorrect positioning of the Cassette tray in the Frac
drawer
Make sure that the front of the tray (marked with the
GE logo) is facing the front of the Frac drawer. See
Section 5.8.1 Prepare the built-in fraction collector, on
page 203.
Dirt under the Cassette tray
Remove the dirt.
Cassette tray in wrong
position
388 ÄKTA avant User Manual 29035184 AE
8 Troubleshooting
8.5 Troubleshooting: Fraction collector
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