Possible cause and actionProblem
•
Some of the tubes or plates are incorrectly placed
in the Cassettes
Check that all tubes and plates are correctly inserted
in the Cassettes. See Section 5.8.1 Prepare the built-in
fraction collector, on page 203.
•
Some of the tubes or plates have the wrong dimen-
sions
Check that the deep well plates and the tubes used
are of the right type. See Section 3.10.3 Cassettes,
cassette tray and racks, on page 89 for information
about supported tubes and plates.
The loaded Cassette
tray cannot be inserted
into the Frac chamber
•
Cassette tray positioning discs are missing
Replace the Cassette tray positioning discs. See Sec-
tion 7.6.4 Clean built-in fraction collector, on page 301.
•
The Cassette type codes are unclean
Clean the the Cassette type codes.
•
The QuickRelease of a Cassette is in open position
Close the Cassette. See Section 5.8.1 Prepare the built-
in fraction collector, on page 203.
•
The Cassette code reader diode window is unclean
Clean the Cassette code reader diode window. See
Section 7.6.4 Clean built-in fraction collector, on
page 301.
•
The automatic scanning is turned off in UNICORN
Make sure that the automatic scanning is turned on
in UNICORN software. In System Control, select Sys-
tem:Settings. Navigate to Fraction collector:Cassette
configuration and select Automatic.
•
Wells in deep well plates are prefilled to a volume
above 25% of the total well volume
Full scan will not work with prefilled wells during these
conditions.
•
Hardware error
Generate a System error report and contact Service.
Quick scan or Full scan
does not work
ÄKTA avant User Manual 29035184 AE 389
8 Troubleshooting
8.5 Troubleshooting: Fraction collector
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