Possible cause and actionProblem
•
Air in the flow path
If this error is recurrent, generate a System error report and
contact Service.
Check the flow path for air. Fill system and purge pumps accord-
ing to Section 5.4.1 System pumps, on page 162.
•
Unclean Drop sync sensor diode windows
Clean the diode windows of the Drop sync sensor. See Sec-
tion 7.6.4 Clean Fraction collector F9-C, on page 288. If this error
is recurrent, generate a System error report and contact Service.
•
Too high flow rate
Decrease the flow rate.
The Dispenser head failed
to detect a drop
•
Air in the flow path
Check the flow path for air. Fill system and purge pumps accord-
ing to Section 5.4.1 System pumps, on page 162.
If this error is recurrent, generate a System error report and
contact Service.
•
Unclean diode windows in the Drop sync sensor
Clean the diode windows of the Drop sync sensor. See Sec-
tion 7.6.4 Clean Fraction collector F9-C, on page 288. If this error
is recurrent, generate a System error report and contact Service.
The Dispenser head failed
to detect the flow properly
and has switched to tube
change with reduced accu-
mulator functionality
•
Too high flow rate
Decrease the flow rate.
•
Air in the flow path
Check the flow path for air. Fill system and purge pumps accord-
ing to Section 5.4.1 System pumps, on page 162.
If this error is recurrent, generate a System error report and
contact Service.
•
Unclean diode windows in the Drop sync sensor
Clean the diode windows of the Drop sync sensor. See Sec-
tion 7.6.4 Clean Fraction collector F9-C, on page 288. If this error
is recurrent, generate a System error report and contact Service.
The Dispenser head failed
to detect a drop and has
switched to tube change
without Drop sync
•
Wrong tube dimensions are used
Check that the used tubes have the right dimensions. See Fraction
collector tubes and bottles, on page 100 for information about
tubes and Cassettes.
•
QuickRelease function is worn out
Order a new Cassette. See Chapter 10 for ordering information.
Tubes do not fit in the Cas-
sette
ÄKTA pure User Manual 29119969 AB 379
8 Troubleshooting
8.5 Troubleshooting: Fraction collector