DIRECTION 5750007-1EN, REV. 1 LOGIQ E10 BASIC SERVICE MANUAL
Chapter 7 Diagnostics/Troubleshooting 7 - 3
7-2-2 Collecting vital system information
The following information is necessary to properly analyze data or images being reported as a
malfunction or a LOGIQ E10 being returned to the manufacturer:
NOTE: This information is normally collected with Alt+D or Gather Logs.
Product Name = LOGIQ E10
Navigate to Utility > System > About.
Under Software, record:
- Software Version
- Software Revision
- Software Part Number
- Build Name
- Build View
- Build Date
Under System Image, record:
- Image Part Number
- Image Date
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