DIRECTION 5750007-1EN, REV. 1 LOGIQ E10 BASIC SERVICE MANUAL
7 - 4 Section 7-2 - Gathering troubleshooting data
7-2-3 Collecting a screen capture with logs
If the LOGIQ E10 malfunctions, simultaneously press the Alt+D keys. Alt+D is available at all times and
collects a screen capture of the image monitor, user-defined presets, and these logs:
• Keyboard Shadow Log (protected information)
• Error Logs
• Crash Log (protected information)
• Vital Product Data
• DICOM Logs
• Windows Event Logs
• Windows Modem Log
• Diagnostic Logs
• Service Logs
For a detailed list of Service Logs captured,
see: 7-2-4 "Capturing network logs to use for troubleshooting" on page 7-8.
Figure 7-1 ALT+D Dialog Box
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