GE LOGIQ E10

DIRECTION 5750007-1EN, REV. 1 LOGIQ E10 BASIC SERVICE MANUAL
7 - 2 Section 7-2 - Gathering troubleshooting data
Section 7-2
Gathering troubleshooting data
Contents in this section
7-2-1 Purpose of this section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
7-2-2 Collecting vital system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
7-2-3 Collecting a screen capture with logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
7-2-4 Capturing network logs to use for troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8
7-2-1 Purpose of this section
Problem images and system data (logs) can be acquired at the LOGIQ E10 or through service remote
connectivity. Use this data to perform service at the LOGIQ E10 or to send it back to the manufacturer
for analysis.
For more information, see:
• "Troubleshooting" on page 7-34