7-4
Chapter 7 Troubleshooting
When Print Results are Poor
Symptom Cause Solution
Density Settings in the Resin-type ink
ribbon, even if the value is raised, print
results are cracked.
The head pressure adjustment plate is
not properly set.
When using the Resin-type ink ribbon,
set by matching on top of the head
pressure adjustment plate (the
○
to the
"•RESIN").
With Semi-RESIN ink ribbons, wrinkles
and print inconsistencies occur.
The head pressure adjustment plate is
not properly set.
When using Semi-RESIN ink ribbons,
set by matching below the head
pressure late (the
○
to the "•Semi-
RESIN").
Printing cracks. Density Settings do not match. Change the settings to the media used
and the recommended media density.
The beginning is cracked. Density Settings do not match. Change the settings to the media used
and the recommended media density.
There are white lines in the media feed
direction.
Refuse is stuck to the thermal head. Clean the thermal head with the
cleaning stick.
The thermal head dots are out of
order.
The thermal head must be replaced.
Please contact the distributor where
you purchased the unit or your nearest
Graphtec vender.
The ink ribbon is broken. Settings do not match.
Density Settings do not match.
Change the settings to the media used
and the recommended media density.
Printing stretches out in the direction
of the media feed.
Settings do not match.
Density Settings do not match.
Change the settings to the media used
and the recommended media density.
The ink ribbon sticks to the media. Settings do not match.
Density Settings do not match.
Change the settings to the media used
and the recommended media density.
The ink ribbon jams. Settings do not match.
Density Settings do not match.
Change the settings to the media used
and the recommended media density.
Head allocation is not performed as
set in the driver.
The application software color modes
CMYK color.
Set the color mode to RGB color.