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Chapter 7 Troubleshooting
Floating Media is Jammed Near the Outlet
Symptom/Cause
• When it is not removed by the separator, the media jams near the outlet cross cutter.
• When it is removed by the separator, the media is completely peeled off, and the media jams near the outlet cross
cutter.
Solution
• Remove the two screws at the top of the cross cutter and remove the cover. Open the separator, open the separator
suppression unit, and slowly pull out the jammed media.
• Enable the Frame Cut (on); after cutting the border, wind it with the separator. (Refer to "4.22 FRAME CUT
"
.)
• Set the tool condition setting and the blade adjustment to their optimal values. (Refer to "2.13 Selectiing Tool
Conditions" and "2.14 Adjusting the Blade Length
"
.)
• Take full care so that the cross cutter is not damaged by the blade.
• Do not touch the cutter mechanism inside the wiring cover.
• Cross cut is for cutting the backing sheet of label materials following the separator. There may be uncut
materials if you try to cut label materials by backing sheet or with attached laminate materials. Also, the
crosscut section might be damaged if the label material glue attaches to the blade. Do not cut anything
other than the backing sheet.
• After removing the jammed media, do not forget to replace the cover.
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