Hitron CGNV - Troubleshooting

TROUBLESHOOTING
Version 4.2.7.2, 05/2014. Copyright 2012 Hitron Technologies
111
Version 4.2.7.2, 05/2014. Copyright 2014 Hitron Technologies
111
Hitron CGNV User’s Guide
9
Troubleshooting
Use this section to solve common problems with the CGNV and your network. It
contains the following sections:
None of the LEDs Turn On on page 111
One of the LEDs does not Display as Expected on page 112
I Forgot the CGNV’s IP Address on page 112
I Forgot the CGNV’s Admin Username or Password on page 112
I Cannot Access the CGNV or the Internet on page 113
I Cannot Access the Internet and the DS and US LEDs Keep Blinking on page
113
I Cannot Connect My Wireless Device on page 113
Problem: None of the LEDs Turn On
The CGNV is not receiving power, or there is a fault with the device.
1 Ensure that you are using the correct power adaptor.
Using a power adaptor other than the one that came with your CGNV can
damage the CGNV.
2 Ensure that the power adaptor is connected to the CGNV and the wall socket (or
other power source) correctly.
3 Ensure that the power source is functioning correctly. Replace any broken fuses
or reset any tripped circuit breakers.