D Frequently Asked Questions
Driver installation and configuration
Use this section to find answers to common installation and configuration questions.
1. Can I pre-configure the HP UPD using HP Web Jetadmin and the HP Driver Configuration
Utility?
Yes. The HP UPD supports pre-configuration through HP Web Jetadmin and the HP Driver
Configuration Utility.
2. Is the printer queried every time it is printed to?
For traditional mode queues, no. The printer is queried once and the settings are cached. In
dynamic mode where a user has chosen to create a permanent instance of the printer, or is
printing to one of the printers in the recently used list, settings are also cached. The only time the
printer would be queried every time it is printed to is in dynamic mode if for some reason the
settings could not be cached due to folder write restrictions in the user’s %TEMP% and %TMP%
folders.
When the Status Notification Pop-ups (SNP) are enabled, the HP UPD sends a few packets to
the printer to gather printer status information.
3. Are traditional mode queues updated with new driver too?
Yes. The Microsoft operating system will update all instances because the driver name is the
same (with different registry entries) for permanent instances. All queues sharing the same
driver name will update.
4. How can I have permanent instances re-query a product?
As with other HP drivers, there is the ability to select an Update Now button or use the
command line option. See
Printer Automatic Configuration on page 64.
5. Which port monitor is used with the HP UPD?
By default, the HP UPD uses the standard TCP/IP port monitor. The HP Standard TCP/IP port
monitor is no longer used by default due to conflicts with earlier versions of the HP UPD. The
HP Standard TCP/IP port monitor, as of version 7.x.3.5, can be used but it is not the default.
HP has its own version of the TCP/IP port monitor for communicating with network products. It is
not part of the installer package of the HP UPD.
For cases where the HP UPD is pointed to an existing print queue shared out from a print server
instead of a printer itself, the “HP UNC Port” monitor is used.
ENWW Driver installation and configuration 183