HP 2605dn Print Drivers User Manual

To obtain system information, use any of the following methods.
1. Brief–click Start, click Run, and then type WINVER.EXE
2. Extended–click Start, click Run, and then type cmd.exe to open the command prompt window.
Type /k systeminfo.exe at the command prompt.
3. Complete–click Start, click Run, and then type MSINFO32.
b. Microsoft Event log (spooler errors, etc)?
Click Start, click Run, and then type Eventvwr.msc.
c. Printer connectivity
1. Is the printer direct connected? If so, how is it connected, USB or Parallel?
2. Network and connectivity settings
1. IP addresses
a. Printer server
b. Print client
c. Print product
2. Print path network availability (client/server/printer). Execute the following commands:
a. ping ip_address
b. telnet ip_address
c. Tracert ip_address
d. http://device_ip_address
https://device_ip_address
3. Is SNMP enabled?
a. Is it routable in your network?
b. SNMP Community Name. prnport -l
d. Citrix
1. Server–Citrix server version
2. Client–operating system and Citrix client version
3. Auto created printers configuration
1. Client printers or session printers?
2. If client printers, what driver is mapped to the client for auto-creation (Citrix UPD; HP UPD;
HP model specific driver)?
ENWW 3) Environment specifications 227

HP 2605dn Print Drivers Specifications

General

Compatibility	Mac OS X
Driver Type	PCL6, PostScript
File Size	Varies by OS and version
Languages Supported	Multiple languages, depending on the driver version
Version	Varies depending on the specific driver