Troubleshooting 12-17
Writer: Karen Williams Saved by: Rebecca Wiggins Saved date: 01/26/98 11:52 AM
Part Number: 203118-001 File name: Ch12.doc
Solving Modem Problems
Continued
Problem Possible Cause Solution
Cannot enable Call
Progress when
computer is docked.
Call Progress
volume is too loud.
Hotkey commands
cannot be used.
To enable Call Progress or
adjust volume of Call
Progress without
using hotkeys
1. Double-click the
volume control icon in
the system tray.
2. Select Options
Æ
Properties.
3. Under Show the
following volume
controls, select
PC Speaker.
4. Slide the control
beneath PC Speaker
to the second notch
above the bottom.
NOTE: If the control beneath
PC Speaker is set above
the second notch from the
bottom, volume will be
extremely loud.
Cellular telephone
connection doesn’t
work (North
America only).
Environmental
factors are interfering
with the cellular
telephone
connection.
Refer to the online
Reference
Guide
Æ
Troubleshooting
Æ
Solving Modem
Problems
Æ
Cellular
connection doesn’t work
Æ
How the environment
affects cellular
performance.
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