Booting and Shutting Down Microsoft Windows................................................................................97
Adding Microsoft Windows to the Boot Options List....................................................................97
Booting the Microsoft Windows Operating System........................................................................99
Shutting Down Microsoft Windows..............................................................................................100
Windows Shutdown from the Command Line........................................................................100
Booting and Shutting Down Linux.....................................................................................................101
Adding Linux to the Boot Options List.........................................................................................101
Booting the Red Hat Enterprise Linux Operating System............................................................102
Booting Red Hat Enterprise Linux from the EFI Shell.............................................................103
Booting the SuSE Linux Enterprise Server Operating System......................................................103
Booting SuSE Linux Enterprise Server from the EFI Shell.......................................................103
Shutting Down Linux....................................................................................................................104
5 Troubleshooting..........................................................................................................105
Methodology.......................................................................................................................................105
General Troubleshooting Methodology........................................................................................105
Recommended Troubleshooting Methodology ............................................................................106
Basic and Advanced Troubleshooting Tables................................................................................107
Troubleshooting Tools.........................................................................................................................112
LEDs ..............................................................................................................................................112
Front Panel................................................................................................................................112
External Health LED...........................................................................................................113
Internal Health LED............................................................................................................113
System Health LED.............................................................................................................114
Locator Switch/LED (Unit Identifier or UID).....................................................................115
System Insight Display LEDs...................................................................................................115
Field Replaceable Unit Health LEDs........................................................................................116
Diagnostics.....................................................................................................................................116
Online Diagnostics/Exercisers.......................................................................................................116
Online Support Tool Availability.............................................................................................116
Online Support Tools List.........................................................................................................117
Linux Online Support Tools..........................................................................................................117
Offline Support Tools List..............................................................................................................117
General Diagnostic Tools...............................................................................................................118
Fault Management Overview........................................................................................................118
HP-UX Fault Management............................................................................................................118
WBEM Indication Providers and EMS Hardware Monitors....................................................119
EMS High Availability Monitors..............................................................................................119
Errors and Reading Error Logs...........................................................................................................119
Event Log Definitions....................................................................................................................119
Using Event Logs...........................................................................................................................119
iLO 2 MP Event Logs.....................................................................................................................120
System Event Log (SEL) Review....................................................................................................120
Supported Configurations..................................................................................................................122
System Block Diagram...................................................................................................................122
System Build-Up Troubleshooting Procedure...............................................................................123
CPU/Memory/SBA..............................................................................................................................124
Troubleshooting rx2660 CPU.........................................................................................................125
IPF Processor Load Order........................................................................................................125
Processor Module Behaviors....................................................................................................125
Customer Messaging Policy.....................................................................................................125
Troubleshooting rx2660 Memory...................................................................................................127
Memory DIMM Load Order....................................................................................................127
Memory Subsystem Behaviors.................................................................................................127
Customer Messaging Policy.....................................................................................................128
6 Table of Contents