IBM System x3650 M4 Type 7915 - Page 60

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Diagnostic
code Message Description Action
S.3020007 [S.3020007] A firmware
fault has been detected
in the UEFI image.
Internal UEFI Firmware
Fault Detected, System
halted.
1. Check the IBM support website for an
applicable retain tip or firmware update that
applies to this error.
2. Recover the server firmware (see
“Recovering the server firmware” on page
171).
3. (Trained technician only) replace the system
board (see “Removing the system board” on
page 290 and “Installing the system board”
on page 292).
S.3028002 [S.3028002] Boot
permission timeout
detected.
Boot Permission
Negotiation Timeout.
1. Check the IMM2 error messages (see
“Integrated management module II (IMM2)
error messages” on page 47) for
communication errors and follow the actions.
2. Restart the server.
3. If the problem remains, contact your IBM
service representative for support.
S.3030007 [S.3030007] A firmware
fault has been detected
in the UEFI image.
Internal UEFI Firmware
Fault Detected, System
halted.
1. Check the IBM support website for an
applicable retain tip or firmware update that
applies to this error.
2. Recover the server firmware (see
“Recovering the server firmware” on page
171).
3. (Trained technician only) replace the system
board (see “Removing the system board” on
page 290 and “Installing the system board”
on page 292).
S.3040007 [S.3040007] A firmware
fault has been detected
in the UEFI image.
Internal UEFI Firmware
Fault Detected, System
halted.
1. Check the IBM support website for an
applicable retain tip or firmware update that
applies to this error.
2. Recover the server firmware (see
“Recovering the server firmware” on page
171).
I.3048005 [I.3048005] UEFI has
booted from the
backup flash bank.
Booting Backup UEFI
Image.
Information only. Set the JP2 jumper in the
backup position (pins 2 and 3) to allow the server
to boot from the backup UEFI (see
“System-board switches and jumpers” on page
19).
W.3048006 [W.3048006] UEFI has
booted from the
backup flash bank due
to an Automatic Boot
Recovery (ABR) event.
Automated Boot
Recovery, Booting
Backup UEFI Image.
1. Run the Setup utility (see “Using the Setup
utility” on page 301). Select Load Default
Settings and save the settings.
2. Recover the server firmware (see
“Recovering the server firmware” on page
171).
42 IBM System x3650 M4 Type 7915: Problem Determination and Service Guide