v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Diagnostic
code Message Description Action
S.3060007 [S.3060007] A firmware
fault has been detected
in the UEFI image.
Internal UEFI Firmware
Fault Detected, System
halted.
1. Check the IBM support website for an
applicable retain tip or firmware update that
applies to this error.
2. Recover the server firmware (see
“Recovering the server firmware” on page
171).
S.3070007 [S.3070007] A firmware
fault has been detected
in the UEFI image.
Internal UEFI Firmware
Fault Detected, System
halted.
1. Check the IBM support website for an
applicable retain tip or firmware update that
applies to this error.
2. Recover the server firmware (see
“Recovering the server firmware” on page
171).
S.3108007 [S.3108007] The
default system settings
have been restored.
System Configuration
Restored to Defaults.
1. Check the IBM support website for an
applicable retain tip or firmware update that
applies to this error.
2. If the settings differ from defaults, run the
Setup utility, select Load Default Settings,
and save the settings.
W.3808000 [W.3808000] An IMM
communication failure
has occurred.
IMM Communication
Failure.
1. Shut down the system and remove the power
cords from the server for 30 seconds; then,
reconnect the server to power and restart it.
2. Update the IMM firmware to the latest level
(see “Updating the firmware” on page 297).
3. (Trained technician only) Replace the system
board (see “Removing the system board” on
page 290 and “Installing the system board”
on page 292).
W.3808002 [W.3808002] An error
occurred while saving
UEFI settings to the
IMM.
Error Updating System
Configuration to IMM.
1. Run the Setup utility, select Save Settings,
and restart the server (see “Using the Setup
utility” on page 301).
2. Update the IMM firmware to the latest level
(see “Updating the firmware” on page 297).
W.3808003 [W.3808003] Unable to
retrieve the system
configuration from the
IMM.
Error Retrieving
System Configuration
from IMM.
1. Run the Setup utility, select Save Settings,
and restart the server (see “Using the Setup
utility” on page 301).
2. Update the IMM firmware to the latest level
(see “Updating the firmware” on page 297).
I.3808004 [I.3808004] The IMM
System Event log
(SEL) is full.
IPMI System Event
Log is Full.
Run the Setup utility to clear IMM logs and
restart the server (see “Using the Setup utility” on
page 301).
Chapter 3. Diagnostics 45
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