Table 6. IMM2 error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
806f030c-2001xxxx
806f030c-2002xxxx
806f030c-2003xxxx
806f030c-2004xxxx
806f030c-2005xxxx
806f030c-2006xxxx
806f030c-2007xxxx
806f030c-2008xxxx
806f030c-2009xxxx
806f030c-200axxxx
806f030c-200bxxxx
806f030c-200cxxxx
806f030c-200dxxxx
806f030c-200exxxx
806f030c-200fxxxx
806f030c-2010xxxx
806f030c-2011xxxx
806f030c-2012xxxx
806f030c-2013xxxx
806f030c-2014xxxx
806f030c-2015xxxx
806f030c-2016xxxx
806f030c-2017xxxx
806f030c-2018xxxx
Memory DIMM n
Status Scrub failure
detected.
(n = DIMM number)
Error A memory scrub
failure has been
detected.
Note: Each time you install or remove
a DIMM, you must disconnect the
server from the power source; then,
wait 10 seconds before restarting the
server.
1. Check the IBM support website for
an applicable retain tip or firmware
update that applies to this memory
error.
2. Make sure that the DIMMs are
firmly seated and no foreign
material is found in the DIMM
connector. Then, retry with the
same DIMM.
3. If the problem is related to a DIMM,
replace the failing DIMM indicated
by the error LEDs (see “Removing
a memory module (DIMM)” on page
250 and “Installing a memory
module” on page 250).
4. If the problem occurs on the same
DIMM connector, swap the affected
DIMMs (as indicated by the error
LEDs on the system board or the
event logs) to a different memory
channel or microprocessor (see
“Installing a memory module” on
page 250 for memory population).
5. (Trained technician only) If the
problem occurs on the same DIMM
connector, check the DIMM
connector. If the connector contains
any foreign material or is damaged,
replace the system board (see
“Removing the system board” on
page 290 and “Installing the system
board” on page 292).
(continued on the next page)
70 IBM System x3650 M4 Type 7915: Problem Determination and Service Guide
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