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Installation and Maintenance
HANDOVER TO END USER
It must be made sure that the following information has been explained and understood by the end user to prevent unnecessary
call outs and customer dissatisfaction.
Communicated?
Operating Principle of the System.
The heat pump contains a closed refrigerant circuit. When operating, refrigerants circulated around the
circuit absorbing heat from the ambient air and depositing it into the system water.
The air intake and out-take are to be explained to the end user and the importance of not obstructing either
side should be expressed.
Explain the location and function of the safety devices installed in the system.
User Controls.
of the heating thermostat and how to operate the user interface.
It should be demonstrated how to both check and maintain the water pressure of the heating circuits.
Defrost.
The heat pump will begin to collect frost across the air intake at lower outdoor temperatures. Periodically
the heat pump will be required to do a defrost function which will produce steam. This is normal in operation
and is not cause for concern.
If there are any areas at risk of collecting frozen condensate, these should be pointed out to the end user.
Antifreeze Function.
The heat pump has an antifreeze function to protect itself from damage. It is important that the heat pump
Clearances.
The heat pump must not be obstructed at any time. The minimum installation clearances must be upheld.
Do not rest objects on the surface of the heat pump.
Storage and Usage of Manual.
It is important that the manuals are kept in a safe and secure place for personal reference and future use.
The user manual is to be read by the end user and all hazards and warnings understood.
The setting instructions in the user manual are to be read through and explained with the end user. Key
The end user should then be given the opportunity to ask any questions regarding the new system.
Servicing and Maintenance.
It is important that the system is regularly serviced and inspected as required by the SERVICING AND
MAINTENANCE section (Section 6 - Inspection and Maintenance) to make sure that the system continues
to operate optimally and extend the lifespan of the system.
Servicing and maintenance of the heat pump must only be done by a competent authorised person.
Disposal and Decommissioning.
The heat pump contains R290 refrigerant. It is a legal requirement that disposal and decommissioning of
the heat pump must only be done by a competent authorised person.
Legal Responsibilities.
End user must be made aware that it is a legal requirement from the F-Gas Directive that operators (or
owners) are responsible for:
• Organising regular maintenance on the Heat Pump.
• Checking the soundness of the refrigerant circuit.
• Repair any leaks immediately.
All maintenance and repair activities on the refrigerant circuit must be documented in the USER/
MAINTENANCE MANUAL.
Warranty
Inform the householder of the warranty / registration found within the envelope pack and then the
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