Inficon Transpector MPH User Manual

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Transpector MPH Operating Manual
1.3 How To Contact Customer Support
Worldwide customer support information is available under Contact >> Support
Worldwide at www.inficon.com:
 Sales and Customer Service
 Technical Support
 Repair Service
If you are experiencing a problem with Transpector MPH, please have the
following information readily available:
 the Transpector MPH serial number
 a description of the problem
 an explanation of any corrective action already attempted
 the exact wording of any error messages
1.3.1 Returning Your Transpector MPH to INFICON
Do not return any component of Transpector MPH to INFICON before speaking
with a Customer Support Representative and obtaining a Return Material
Authorization (RMA) number. Transpector MPH will not be serviced without an
RMA number.
Prior to being given an RMA number, a Declaration Of Contamination (DOC) form
may need to be completed if the sensor has been exposed to process materials.
DOC forms must be approved by INFICON before an RMA number is issued.
INFICON may require that the sensor be sent to a designated decontamination
facility, not to the factory.

Inficon Transpector MPH Specifications

General

Brand	Inficon
Model	Transpector MPH
Category	Measuring Instruments
Language	English