SKYZER TECHNOLOGIES PAGE 60 OF 97
INGENICO 5100 PAYMARK VERSION 6.0 OPERATING GUIDE Version 1.3
10.0
PROCESSING NOW
PROCESSING NOWPROCESSING NOW
PROCESSING NOW
PROCESSING NOW will be displayed on the terminal and pinpad.
11.0
REMOVE CARD
REMOVE CARDREMOVE CARD
REMOVE CARD
Remove card from the chip card reader.
NOTE: If no action is taken within 7 seconds, the terminal will proceed with
printing of the receipts and REMOVE CARD prompt will display again.
12.0
ACCEPTED
ACCEPTEDACCEPTED
ACCEPTED
Transaction has been ACCEPTED with PIN entry and transaction receipt is printed.
13.0
DECLINED
DECLINEDDECLINED
DECLINED
Transaction has been DECLINED with PIN entry and transaction receipt is printed.
For Signature Transaction
NOTE: If the cardholder cannot remember their PIN or does not have a PIN, then the merchant has the option to accept
a signature transaction.
Complete steps 1-6 of the transaction process first
14.0
PIN OR ENTER
PIN OR ENTERPIN OR ENTER
PIN OR ENTER
Advise the cardholder to press ENTER on the pinpad to proceed with a Signature
transaction.
15.0
PROCESSING NOW
PROCESSING NOWPROCESSING NOW
PROCESSING NOW
PROCESSING NOW will be displayed on the terminal and pinpad.
16.0
REMOVE CARD
REMOVE CARDREMOVE CARD
REMOVE CARD
Remove card from the chip card reader.
NOTE: If no action is taken within 7 seconds, the terminal will proceed with
printing of the receipts and REMOVE CARD prompt will display again.
17.0
SIGN RECEIPT
SIGN RECEIPTSIGN RECEIPT
SIGN RECEIPT
SIGN RECEIPT will be displayed on both terminal and pinpad screen. Tear the
receipt off and ask the cardholder to sign receipt.
18.0
SIGNATURE OK? Y/N
SIGNATURE OK? Y/NSIGNATURE OK? Y/N
SIGNATURE OK? Y/N
ENTER=YES,CLR=NO
ENTER=YES,CLR=NOENTER=YES,CLR=NO
ENTER=YES,CLR=NO
Verify the cardholder’s signature with the signature on the back of the card. If the
signature matches:
Press ENTER to accept and proceed with step 19.0
If not, press CLEAR to decline and proceed with step 20.0
19.0
SIG ACCEPTED
SIG ACCEPTEDSIG ACCEPTED
SIG ACCEPTED
SIG ACCEPTED will be displayed on both the terminal and pinpad screen. The
merchant presses ENTER to accept the cardholder’s signature after verifying
signature with the card.
20.0
SIG DECLINED
SIG DECLINEDSIG DECLINED
SIG DECLINED
SIG DECLINED will be displayed on both the terminal and pinpad screen. The
merchant presses CLEAR to decline the cardholder’s signature after verifying
signature with the card.
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