Ingenico i6780 - EFT Device Not Available - During Check Authorization

Clear4. On the register, press the key and select either the CREDIT or DEBIT
transaction type again.
The Ingenico 6780 should now be at the first prompt screen of your application
software (i.e., it now reads “Please Slide Card”). If not, sign off the register and then
sign on again.
13.3 EFT Device Not Available – During Check
Authorization
If the EFT Device Not Available message displays on the register during check
authorization:
1. Check to make sure the Ingenico 6780 is on and is displaying the first prompt screen of
your application software.
Clear
2. On the register, press the
key and select the transaction type again. If the
problem persists, continue to step 3.
3. To restart the Ingenico 6780 device, press
Cancel + 0 + Enter simultaneously.
The Ingenico 6780 restarts and the first prompt screen of the application software
displays.
4. On the register, press the
Clear key and select the CHECK transaction type.
The Ingenico 6780 should now be at the first prompt screen of your application software
(i.e., it now reads “Please Slide Card”). If not, sign off the register and then sign on again.
Ingenico 6780 User’s Guide 111