Chapter 6 — Troubleshoot and Maintain the Scanner and Base Station
SG20B Scanner + Bluetooth Base Station User’s Guide 77
When the firmware download is complete, the “Operation
successful” message appears.
9 Click Finish. You have successfully upgraded your SG20 base
station firmware.
If the firmware download is not successful, see “Scanner
Recovery in Firmware download” on page 81.
Upgrade the Scanner Firmware in Direct Connection
To upgrade the scanner in direct connection you need:
• a Bluetooth connection with a Bluetooth enabled host (internal
Bluetooth controller or external Bluetooth adapter).
• a host PC running Microsoft® Windows® XP with SP2 or
Microsoft Windows 2000 with SP4 or a more recent version of
Microsoft Windows.
• EasySet version 5.6.5.4 or later.
• The firmware update file (.bin).
Prepare the Scanner for Firmware Upgrade
To upgrade the firmware your scanner must be paired with the host
device in SPP and not connected. You cannot upgrade the firmware if
you are paired with the host device in HID profile.
To prepare the scanner for firmware upgrade in direct connection
1 Reset factory defaults for a clean start. This will disconnect any
Bluetooth connections and set your scanner device profile to SPP.
Reset factory defaults
2 If your host outgoing port is open, close it.
Note: Before you start the upgrade process, make sure that you are not
using the selected COM port for any other application or you receive
an error and cannot use the COM port.
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