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Chapter 6 — Troubleshoot and Maintain the Scanner and Base Station

74 SG20B Scanner + Bluetooth Base Station User’s Guide

11 Click Finish. You have successfully upgraded your scanner’s

firmware.

If the firmware download is not successful, see “Scanner

Recovery in Firmware download” on page 81.

Upgrade the Base Station Firmware

To upgrade the SG20 Bluetooth Base Station you need:

• a USB or RS-232 cable and power supply if necessary.

• a host PC running Microsoft® Windows® XP with SP2 or

Microsoft Windows 2000 with SP4 or a more recent version of

Windows.

• EasySet version 5.6.5.4 or later.

• The firmware update file (.bin).

To upgrade the base station firmware

1 Connect your base station to the host.

2 Start the latest version of EasySet. Make sure that SG20BSYS is

selected as your product.

3 From the Tools menu, select Upgrade product firmware to start

WinFlash.

4 If WinFlash is not already installed or if a more recent version is

available you will be asked to install it. Click Yes and follow the

installation instructions. After installing WinFlash, start

WinFlash from the Tools menu, select Upgrade product

firmware.

Note: Before you start the upgrade process, make sure that you are not

using the selected COM port for any other application or you receive

an error and cannot use the COM port.

Intermec SG20B User Manual

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