Chapter 6 — Troubleshoot and Maintain the Scanner and Base Station
82 SG20B Scanner + Bluetooth Base Station User’s Guide
To recover from an unsuccessful firmware download
1 Reset the scanner using the reset button (see “Reset the SG20B
Scanner” on page 82).
2 Press the trigger to turn on the scanner.
3 Restart the base station (if applicable): Unplug the power supply
then plug it back in.
4 Put the scanner in it’s charger (charge base or Bluetooth base
station).
5 Restart the firmware download procedure.
Clean the SG20B
Clean the scanner window as often as needed for the environment in
which you are using the SG20B. To clean the scanner window, you can
use soapy water or isopropyl alcohol.
To clean the scanner window
1 Dip a clean towel or rag in soapy water or isopropyl alcohol and
wring out the excess. Wipe the scanner window. Do not allow any
abrasive material to touch the window.
2 Wipe dry with a lint-free cloth.
Reset the SG20B Scanner
If your scanner becomes unresponsive, you can manually reset it by
inserting a pin in the reset hole and pushing the reset button.
After a manual reset, your scanner is still configured as it was before,
current parameters are not reset.
Opening the SG20B may cause damage to the internal
components.
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