ITEM C 3-Series User Manual

Service functions and error messages
Page 149
Error message
Meaning of the error message
Measures
Main
index
Sub index
Action:
 Check the firmware version of the basic
device and the version of the safety module
– update available?
 Safety module faulty; replace.
60 0 Ethernet user-specific (1) Please contact the Technical Support.
61 0 Ethernet user-specific (2) Please contact the Technical Support.
62 0 EtherCAT: general bus error No EtherCAT bus available.
Check the cabling.
1 EtherCAT: initialization error Replace the technology module.
If necessary, contact the Technical Support.
2 EtherCAT: protocol error Wrong protocol (no CAN over EtherCAT)?
Check the EtherCAT wiring.
3 EtherCAT: invalid RPDO length Check the protocol.
Check the RPDO configuration of the servo positioning
controller and of the control system.
4 EtherCAT: invalid TPDO length
5 EtherCAT: faulty cyclic data transfer Check the EtherCAT wiring.
Check the configuration of the master.
63 0 EtherCAT: defective module Technology module defective?
Replace the technology module.
1 EtherCAT: invalid data Check the protocol.
Check the EtherCAT wiring.
2 EtherCAT:
TPDO data has not been read
Reduce the cycle time (EtherCAT bus).
3 EtherCAT:
no distributed clocks active
Check whether the master supports the “distributed clocks”
feature.
If necessary, contact the Technical Support.
4 Missing SYNC message in IPO cycle
Check the cycle times of the servo positioning controller and
of the control system.
64 0 DeviceNet: duplicated MAC ID Change the MAC ID.
1 DeviceNet: bus power lost Check the DeviceNet wiring.
2 DeviceNet: overflow of receive buffer Reduce the number of messages per time unit during the
transmission.

ITEM C 3-Series Specifications

General

Brand	ITEM
Model	C 3-Series
Category	Controller
Language	English