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Section 7 After-Sales Service
SECTION 7
After-Sales Service
When Asking for Service
When you think the RADAR 1800 is not operating normally, consult your
dealer, our agent, branch, sales department or subsidiary for advice.
Repair during warranty period
Should a malfunction occur when the RADAR 1800 has been operated
according to descriptions and instructions in the instruction manual, it will be
repaired free of charge during the warranty period. However breakdowns resulting
from abuse, negligence, natural disaster, fire or other unforeseeable incident due
to manufacturing defect will be chargeable.
Repair after warranty period
Repairs that restore normal operation made after the warranty period have to
be paid in full by the client.
Product data that should be provided when you ask
for service
•Name of product, model and serial number
•Description of malfunction (as detailed as possible)
•Company address or name of organization, address and telehpone number
Checks and Inspection
Product performance gradually declines with long use resulting in inaccurate
measurements, although the rate of this decline varies with frequency of use. To
prevent this, periodic maintenance is required in addition to regular inspections.
For information on maintenance, contact your dealer. Note that maintenance is
charged for.
Inquiries should be directed to JRC. Addresses and telephone numbers are
listed on the back cover of this manual.
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