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Troubleshooting > Troubleshooting
2101
Failed to send via SMB. Check the network and SMB settings.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
⢠Host name and IP address
⢠Port number
ā
Failed to send via FTP. Check the network and FTP settings.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
⢠Host name and IP address
⢠Port number
ā
Failed to send the e-mail. Check the network and Command Center RX.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
⢠POP3 server name of the POP3 user
⢠SMTP server name
ā
2102
2103
Failed to send via FTP. Check the network.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
ā
Check the following of the FTP server.
⢠Is FTP available?
⢠The server is not operating properly.
ā
Failed to send the e-mail. Check the network.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
ā
2201
2202
2203
2231
Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Check the network.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
ā
3101
Failed to send the e-mail. Check the authentication methods of both the sender
and the recipient.
ā
Failed to send via FTP. Check the network.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
ā
Error
Code
Message Corrective Actions
Reference
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