Kyocera TASKalfa 406ci

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10-73

Troubleshooting > Clearing Paper Jams

Push the cover.

Remove any jammed paper in the 1,000-Sheet

Finisher

See the explanation for the 1,000-Sheet Finisher below.

Remove any jammed paper.

Open the top cover.

CAUTION

• Do not reuse jammed papers.

• If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine.

Scraps of paper left in the machine could cause subsequent jamming.

Main Page

Default Chapter1
- Operation Guide1
- Table of Contents3
Contents11
Preface11
Overview11
Machine Features12
Color and Image Quality Functions17
- Basic Color Modes17
- Adjusting Image Quality and Color18
Guides Provided with the Machine19
About the Operation Guide (this Guide)21
- Structure of the Guide21
- Conventions Used in this Guide22
Menu Map24
Legal and Safety Information44
Notice45
- Safety Conventions in this Guide45
- Environment46
- Precautions for Use47
- Laser Safety (Europe)48
- Legal Restriction on Copying/Scanning49
- En Iso 777949
- Ek1-Itb 200049
- Legal Information50
- Regarding Trade Names50
- Energy Saving Control Function56
- Automatic 2-Sided Print Function56
- Resource Saving - Paper56
- Environmental Benefits of "Power Management56
- Energy Star (ENERGY STAR®) Program57
Installing and Setting up the Machine58
Part Names (Machine Exterior)59
Part Names (Connectors/Interior)61
Part Names (with Optional Equipments Attached)62
Connecting the Machine and Other Devices63
Connecting Cables64
- Connecting LAN Cable64
- Connecting USB Cable65
- Connecting the Power Cable65
Power On/Off66
- Power on66
- Power off66
Using the Operation Panel67
- Operation Panel Keys67
- Adjusting the Operation Panel Angle68
Touch Panel69
- Home Screen69
- Display for Device Information73
- Display Setting Screen73
- Functions Key74
- Using the Screen74
- Display of Keys that Cannot be Set75
- Original Preview76
- Enter Key and Quick No. Search Key78
- Search Key78
- Help Screen79
- Accessibility Functions (Magnifying the View)80
Login/Logout81
- Login81
- Logout82
- Simple Login82
Default Settings of the Machine83
- Setting Date and Time83
- Network Setup (LAN Cable Connection)84
Energy Saver Function86
- Low Power Mode86
- Sleep86
- Auto Sleep87
- Sleep Rules (Models for Europe)87
- Sleep Level (Energy Saver) (Models Except for Europe)87
- Energy Saver Recovery Level87
- Weekly Timer Settings87
Quick Setup Wizard88
Installing Software90
- Software on DVD (Windows)90
- Installing Software in Windows91
- Finish the Installation93
- Uninstalling the Software97
- Installing Software in Mac Computer98
- Setting TWAIN Driver100
- Setting WIA Driver102
Checking the Counter103
Additional Preparations for the Administrator104
- Sending Documents to a PC104
- Strengthening the Security104
Command Center RX106
- Accessing Command Center RX107
- Changing Security Settings108
- Changing Device Information110
- E-Mail Settings112
- Registering Destinations116
- Creating a New Custom Box117
- Printing a Document Stored in a Custom Box118
Transferring Data from Our Other Products120
- Migrating the Address Book120
Preparation before Use124
Loading Paper125
- Precaution for Loading Paper125
- Selecting the Paper Feeder Units126
- Loading in the Cassettes127
- Load Paper128
- Loading in the Large Capacity Feeder131
Paper Stopper133
Envelope Stack Guide133
Stack Level Adjuster134
Preparation for Sending a Document to a Shared Folder in a PC135
- Making a Note of the Computer Name and Full Computer Name135
- Making a Note of the User Name and Domain Name136
- Creating a Shared Folder, Making a Note of a Shared Folder137
- Configuring Windows Firewall141
Registering Destinations in the Address Book145
- Adding a Destination (Address Book)145
- Adding a Destination on One Touch Key (One Touch Key)152
Printing from PC154
- Printer Driver Print Settings Screen155
- Displaying the Printer Driver Help156
- Changing the Default Printer Driver Settings (Windows 7)156
Printing from PC157
- Printing on Standard Sized Paper157
- Start Printing158
- Printing on Non-Standard Sized Paper159
- Banner Printing162
- Canceling Printing from a Computer166
Printing from the Handheld Device167
- Printing by Airprint167
- Printing by Google Cloud Print167
- Printing by Mopria167
Printing Data Saved in the Printer168
- Specifying the Job Box from a Computer and Storing the Job168
- Printing Documents from Private Print Box169
- Deleting the Documents Stored in the Private Print Box169
- Printing Document from Stored Job Box170
- Deleting the Documents Stored in the Stored Job Box170
- Printing Document from Quick Copy Box171
- Deleting the Documents Stored in the Quick Copy Box171
- Printing Document from Proof and Hold Box172
- Deleting the Documents Stored in the Proof and Hold Box172
Monitoring the Printer Status (Status Monitor)173
- Quick View State173
- Printing Progress Tab174
- Paper Tray Status Tab174
- Toner Status Tab174
- Alert Tab175
- Status Monitor Context Menu175
- Accessing the Status Monitor176
- Exiting the Status Monitor176
- Status Monitor Notification Settings176
Operation on the Machine177
Loading Originals178
- Placing Originals on the Platen178
- Loading Originals in the Document Processor179
- Place the Originals180
Loading Paper in the Multi Purpose Tray182
- The Operation Panel183
Program185
- Registering Programs186
- Recalling Programs186
- Editing Programs187
- Deleting Programs187
Application188
- Installing Applications188
- Activating Applications189
- Deactivating Applications190
- Uninstalling Applications190
Registering Shortcuts (Copy, Send, and Document Box Settings)191
- Adding Shortcuts191
- Editing Shortcuts192
- Deleting Shortcuts192
Copying193
- Basic Operation193
- Interrupt Copy195
- Canceling Jobs196
Frequently-Used Sending Method197
Sending Document Via E-Mail198
- Configuring Settings before Sending198
- Sending Scanned Document Via E-Mail198
Sending Document to Desired Shared Folder on a Computer (Scan to PC)199
- Configuring Settings before Sending199
- Sending Document to Desired Shared Folder on a Computer199
Sending Document to Folder on an FTP Server (Scan to FTP)202
- Configuring Settings before Sending202
- Sending Document to Folder on an FTP Server202
Scanning Using TWAIN or WIA204
- Configuring Settings before Sending204
- Scanning Document Using Application204
Scanning Document Stored in a Custom Box205
- Configuring Settings before Sending205
- Scanning Document Stored in a Box205
Useful Sending Method206
WSD Scan207
- Executing WSD Scan208
DSM Scan209
- Configuring Settings before Sending209
- Executing DSM Scan209
Scanning with File Management Utility211
- Configuring Settings before Sending211
- Using FMU Connection to Scan an Original211
Sending to Different Types of Destinations (Multi Sending)212
Send to Me (E-Mail)213
- Configuring Settings before Sending213
- Sending a Document to the Mail Address of the Logged in User213
Canceling Sending Jobs214
- Canceling Scanning214
Handling Destination215
- Specifying Destination215
- Choosing from the Address Book215
- Choosing from the One Touch Key217
- Choosing from the Speed Dial217
- Checking and Editing Destinations218
- Confirmation Screen of Destinations219
- Recall219
How to Use the FAX Function220
Using Document Boxes221
- What Is Custom Box221
- What Is Job Box221
- What Is Removable Memory Box222
- Fax Box222
- Basic Operation for Document Box222
- Document List223
- Creating a New Custom Box227
- Editing Custom Box228
- Deleting Custom Box229
- Storing Documents to a Custom Box229
- Printing Documents in Custom Box230
- Saving Scanned Documents to a Custom Box231
- Sending Documents in Custom Box232
- Sending Documents in Custom Box to E-Mail Address of Logged in User232
- Sending Documents in Custom Box to E- Mail Address of Logged in User232
- Moving Documents in Custom Box233
- Copying Documents in Custom Box into Other Boxes234
- Copying Documents in Custom Box to Removable Memory234
- Copying Documents in234
- Custom Box to Removable Memory234
- Joining Documents in Custom Box235
- Deleting Documents in Custom Box236
Job Box237
- Outputting Repeat Copy Jobs237
- Form for Form Overlay238
Operating Using Removable USB Memory239
- Printing Documents Stored in Removable USB Memory239
- Saving Documents to USB Memory (Scan to USB)241
- Check the USB Memory Information242
- Removing USB Memory242
Using the Internet Browser243
- Launching and Exiting the Browser243
- Using the Browser Screen244
Manual Staple245
- Load the Paper246
Using Various Functions247
Functions Available on the Machine248
- About Functions Available on the Machine248
- How to Select Functions248
- Copy248
- Send251
- Custom Box (Store File, Printing, Send)253
- Removable Memory (Store File, Printing Documents)257
- Printing Documents258
Functions259
- Original Size260
- Paper Selection261
- Mixed Size Originals262
- Original Orientation264
- Collate/Offset265
- Staple/Punch266
- Paper Output269
- Density270
- Original Image270
- Ecoprint271
- Color Selection271
- Color Balance272
- Hue Adjustment273
- One-Touch Image Adjust274
- Sharpness276
- Contrast276
- Background Density Adj. (Background Density Adjustment)277
- Saturation277
- Prevent Bleed-Thru278
- Zoom278
- Combine280
- Margin/Centering, Margin, Centering282
- Border Erase283
- Duplex285
- Cover287
- Form Overlay288
- Page #289
- Memo Page291
- Poster292
- Image Repeat293
- Text Stamp294
- Bates Stamp296
- Continuous Scan298
- Negative Image298
- Mirror Image298
- Job Finish Notice299
- File Name Entry299
- Priority Override300
- Repeat Copy300
- OHP Backing Sheet301
- DP Read Action302
- Skip Blank Page302
- Quiet Mode302
- 2-Sided/Book Original303
- Sending Size304
- File Format305
- Pdf Encryption Functions307
- File Separation309
- Scan Resolution309
- E-Mail Subject/Body310
- Send and Print310
- Send and Store311
- FTP Encrypted TX311
- File Size Confirmation312
- Delete after Printed312
- Delete after Transmitted312
- Storing Size313
- Long Original313
- Encrypted PDF Password314
- JPEG/TIFF Print314
- XPS Fit to Page314
Status/Job Cancel315
Checking Job Status316
- Displaying Status Screens316
- Details of the Status Screens317
- Checking Detailed Information of Jobs322
Checking Job History323
- Checking the Detailed Information of Histories324
- Sending the Log History324
Job Operation325
- Pause and Resumption of Jobs325
- Canceling of Jobs325
- Priority Override for Waiting Jobs325
- Reordering Print Jobs326
Device/Communication327
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)328
Setup and Registration (System Menu)329
System Menu330
- Operation Method330
- System Menu Settings332
- Cassette/Mp Tray Settings332
- Cassette/Mp Tray Settings335
- Mp Tray Setting336
- Common Settings337
- Default Screen337
  - Error Handling342
  - Orientation Confirmation344
  - Color Toner Empty Action344
  - Function Defaults345
- Keyboard Layout348
- Usb Keyboard Type348
  - System Stamp348
  - Offset Documents by Job352
  - Offset One Page Documents352
- Low Toner Alert Level352
  - Message Board Settings354
  - Remote Printing354
- Home355
- Copy355
- Send356
- Document Box/Removable Memory361
- Fax362
- Printer362
- Report365
- Admin Report Settings366
- Sending Log History366
- Login History Settings367
- Device Log History Settings368
- Secure Comm. Error Log369
- System/Network370
- Optional Network375
- Wireless Network376
- Security Level377
- Interface Block Setting377
- Data Security378
- Optional Function379
- Restart Entire Device379
- Edit Destination380
- User Login/Job Accounting380
- User Property380
- Date/Timer/Energy Saver381
- Adjustment/Maintenance384
- Internet386
- Application386
User Authentication and Accounting (User Login, Job Accounting)387
Overview of User Login Administration388
- Managing the Job Account from PC388
- Managing the Users to Use TWAIN for Scanning388
- Managing the Users to Use WIA for Scanning388
- Managing the Users to Send Faxes from a PC388
Enabling User Login Administration389
Setting User Login Administration391
- Authentication Security391
- Adding a User (Local User List)394
- Changing User Properties398
- User Login Administration for Printing402
- Managing the Users to Scan Using TWAIN403
- Managing the Users to Scan Using WIA404
- Managing the Users that Send Faxes from a PC405
- Local Authorization406
- Group Authorization Settings407
- Guest Authorization Set410
- Obtain NW User Property413
- Simple Login Settings415
- ID Card Settings418
- PIN Code Authorization419
Using User Login Administration420
- Login/Logout420
Overview of Job Accounting421
- To Manage the Number of Sheets Used on Jobs Printed from a PC421
- Managing the Scan Job Account by Using TWAIN421
- Managing the Scan Job Account by Using WIA421
- Managing the FAX Job Transmitted from a PC421
Enabling Job Accounting422
- Job Accounting Access423
Job Accounting (Local)424
- Adding an Account424
- Restricting the Use of the Machine425
- Editing an Account426
- Deleting an Account427
- Job Accounting for Printing428
- Job Accounting for Scan Using TWAIN429
- Job Accounting for Scan Using WIA430
- Job Accounting for the FAX Transmitted from a Computer431
Configuring Job Accounting432
- Default Setting432
- Counting the Number of Pages Printed435
- Print Accounting Report437
Using Job Accounting438
- Login/Logout438
Apply Limit439
Copier/Printer Count440
Unknown ID Job441
10 Troubleshooting442
Regular Maintenance443
- Cleaning443
- Cleaning Glass Platen443
- Cleaning Inside of the Document Processor443
- Cleaning Slit Grass444
- Toner Container Replacement445
- Replace the Waste Toner Box448
- Loading Paper454
- Replacing Staples (Inner Finisher)455
- Replacing Staples (1,000-Sheet Finisher)456
- Replacing Staples (3,000-Sheet Finisher)458
- Disposing of the Punch Waste460
Troubleshooting464
- Solving Malfunctions464
- Machine Operation Trouble464
- Printed Image Trouble467
- Color Printing Trouble470
- Responding to Messages471
Adjustment/Maintenance484
- Overview of Adjustment/Maintenance484
- Color Registration Procedure484
- Tone Curve Adjustment489
- Drum Refresh490
- Calibration491
- Laser Scanner Cleaning491
- Developer Refresh491
- Altitude Adjustment491
Clearing Paper Jams492
- Jam Location Indicators492
- Remove any Jammed Paper in Cassette 1 and 2493
- Remove any Jammed Paper in Cassette 3 (500-Sheet X)495
- Remove any Jammed Paper in Cassette 3 (2000-Sheet X 1)497
- Remove any Jammed Paper in Cassette 4 (500-Sheet X)499
- Remove any Jammed Paper in the Multi Purpose Tray501
- Remove any Jammed Paper in Right Cover 1502
- Remove any Jammed Paper in Right Cover 2505
- Remove any Jammed Paper in Right Cover 3 (500-Sheet X 2)506
- Remove any Jammed Paper in Right Cover 3 (2000-Sheet X 1)507
- Remove any Jammed Paper in the Bridge Unit508
- Remove any Jammed Paper in the Mailbox509
- Remove any Jammed Paper in the Inner Finisher510
- Remove any Jammed Paper in the Document Processor (Reverse Automatic)511
- Remove any Jammed Paper in the Document Processor (Dual Scan)513
- Remove any Jammed Paper in the 1,000-Sheet Finisher514
- Remove any Jammed Paper in 3,000-Sheet Finisher (Tray A)516
- Remove any Jammed Paper in 3,000-Sheet Finisher (Tray B)518
Clearing a Staple Jam520
- Clearing a Staple Jam of the Inner Finisher520
- Clearing a Staple Jam of the 1,000-Sheet Finisher521
- Clearing a Staple Jam of the 3,000-Sheet Finisher523
11 Appendix525
Optional Equipment526
- Overview of Optional Equipment526
- Optional Applications532
Character Entry Method534
- Entry Screens534
- Entering Characters536
Paper537
- Basic Paper Specifications537
- Choosing the Appropriate Paper538
- Special Paper541
- Recycled Paper544
Specifications545
- Machine545
- Copy Functions547
- Printer Functions547
- Scanner Functions548
- Document Processor548
- Paper Feeder (500-Sheet)549
- Paper Feeder (500-Sheet X 2)549
- Paper Feeder (2,000-Sheet)549
- Inner Finisher550
- Mailbox550
- Job Separator551
- 1,000-Sheet Finisher551
- Punch Unit (for 1,000-Sheet Finisher)551
- 3,000-Sheet Finisher552
Glossary553
Index556
- Energy Star (ENERGY STAR®) Program558

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