Lenovo ThinkSystem SE350 - Page 4

Install the PCIe riser assembly . . . . . . . 106
Power distribution module replacement . . . . . 108
Remove the power distribution module . . . . 108
Install the power distribution module . . . . . 109
Power adapter replacement . . . . . . . . . . 110
Remove a power adapter . . . . . . . . . 110
Install a power adapter . . . . . . . . . . 114
Rubber feet replacement . . . . . . . . . . . 119
Remove the rubber feet . . . . . . . . . . 119
Install the rubber feet . . . . . . . . . . . 120
SIM card replacement . . . . . . . . . . . . 121
Remove the SIM card. . . . . . . . . . . 121
Install the SIM card. . . . . . . . . . . . 122
System board replacement . . . . . . . . . . 124
Remove the system board assembly . . . . . 124
Install the system board assembly. . . . . . 128
Update the machine type and serial
number . . . . . . . . . . . . . . . . 134
Enable TPM . . . . . . . . . . . . . . 136
Enable UEFI Secure Boot . . . . . . . . . 138
Change the VPD for E1 Enclosure
configuration (trained technician only) . . . . 139
Top cover replacement . . . . . . . . . . . . 140
Remove the top cover . . . . . . . . . . 140
Install the top cover . . . . . . . . . . . 141
TPM card (for Chinese Mainland only)
replacement . . . . . . . . . . . . . . . . 143
Remove the TPM card (for Chinese Mainland
only) . . . . . . . . . . . . . . . . . 143
Install the TPM card (for Chinese Mainland
only) . . . . . . . . . . . . . . . . . 144
Complete the parts replacement . . . . . . . . 145
Chapter 4. Problem
determination . . . . . . . . . . . . . 147
Event logs . . . . . . . . . . . . . . . . . 147
The front operator panel and error LEDs . . . . . 149
System-board LEDs . . . . . . . . . . . 150
General problem determination procedures . . . . 150
Resolving suspected power problems . . . . 151
Resolving suspected Ethernet controller
problems . . . . . . . . . . . . . . . 151
Troubleshooting by symptom . . . . . . . . . 152
Power on and power off problems . . . . . . 152
Memory problems . . . . . . . . . . . . 154
Monitor and video problems . . . . . . . . 155
Keyboard, mouse, KVM switch or USB-device
problems . . . . . . . . . . . . . . . 156
Optional-device problems . . . . . . . . . 157
Serial-device problems . . . . . . . . . . 159
Intermittent problems. . . . . . . . . . . 160
Power problems . . . . . . . . . . . . . 161
Network problems . . . . . . . . . . . . 161
Observable problems. . . . . . . . . . . 168
Software problems. . . . . . . . . . . . 171
SIM selection and APN settings (Japan) . . . 171
Appendix A. Getting help and
technical assistance . . . . . . . . . . 175
Before you call . . . . . . . . . . . . . . . 175
Collecting service data . . . . . . . . . . . . 176
Contacting Support . . . . . . . . . . . . . 177
Appendix B. Notices. . . . . . . . . . 179
Trademarks . . . . . . . . . . . . . . . . 180
Important notes . . . . . . . . . . . . . . . 180
Telecommunication regulatory statement. . . . . 180
Electronic emission notices . . . . . . . . . . 181
Taiwan Region BSMI RoHS declaration. . . . 181
Taiwan Region import and export contact
information . . . . . . . . . . . . . . . . 181
Index . . . . . . . . . . . . . . . . . . 183
ii ThinkSystem SE350 and ThinkSystem SE350 Enclosures Maintenance Manual