23y paper jam messages
Error code Description Action
230.01 Sheet covering internal duplex sensor during warm
up.
Go to
“Duplex service check” on page 61.
230.02 Paper jam around internal duplex. Go to
“Duplex service check” on page 61.
230.03 Internal duplex sensor never made by leading edge of
page.
Go to
“Duplex service check” on page 61.
230.04 Page in duplexer ahead of current reversing page
never staged.
Go to
“Duplex service check” on page 61.
230.05 Internal duplex sensor never broke on the trailing
edge of the sheet.
Go to
“Duplex service check” on page 61.
230.07 Internal duplex sensor never broke from sheet ahead
of page.
Go to
“Duplex service check” on page 61.
230.09 Page in duplexer never picked. Go to
“Duplex service check” on page 61.
230.10 Narrow page reversing into duplexer. Go to
“Duplex service check” on page 61.
230.28 Bouncy duplex sensor never made. Go to
“Duplex service check” on page 61.
232.03 Input sensor never detected sheet from internal
duplex path.
Go to
“Duplex service check” on page 61.
232.10 Feed error picking from the duplexer. Go to
“Duplex service check” on page 61.
Duplex service check
Action Yes No
Step 1
a Remove the rear cover. See “Rear door and cover removal” on
page 257.
b Check the redrive rollers for wear or damage.
Are they free of wear or damage?
Go to step 2. Replace the redrive
assembly. See
“Redrive
assembly removal” on
page 260.
Step 2
a Remove the left cover. See “Left cover removal” on page 181.
b POR into the Diagnostics menu and perform a duplex feed test:
Diagnostics Menu > Duplex Tests > Duplex Feed 1
c Check the reverse solenoid for proper operation.
Does it function properly?
Go to step 3. Replace the reverse
solenoid. See
“Reverse
solenoid removal” on
page 190.
Step 3
a Remove the input tray.
b From under the printer, check the duplex gear assembly and duplex
link for wear and damage.
Are the they free of wear and damage?
Go to step 4. Replace the duplex
gear assembly. See
“Duplex gear assembly
removal” on page
192.
4514-6xx
Diagnostic information
61