Insufficient memory service check
Action Yes No
Step 1
Disable the Resource save feature:
Settings > Print Settings > Setup Menu > Resource Save > Off
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
Check the memory card for proper installation.
Is it properly installed?
Go to step 3. Reseat the memory
card.
Step 3
a Print the Menu settings page:
Settings > Reports > Menu Settings Page
b POR into the Configuration menu and reset the printer’s settings to
factory default:
Configuration Menu > Factory Defaults > Restore Base
c Remove the memory card.
d Restart the printer.
Does the error remain?
Replace the controller
board. See
“Controller
board removals” on
page 200.
Replace the memory
card.
Printer/cartridge mismatch service check
Action Yes No
Step 1
Check if the toner cartridge is supported. Replace with a supported toner
cartridge if necessary.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
a Make sure the toner cartridge smart chip contact cable JARW1 is
properly connected to the controller board.
b Make sure the toner cartridge smart chip contact is free of debris.
c Check the toner cartridge smart chip contact for damaged pins.
Is it free of damage?
Go to step 3. Replace the toner
cartridge smart chip
contact. See
“Toner
cartridge smart chip
contact removal” on
page 204.
Step 3
Check if the firmware level matches the serial number.
Do they match?
Replace the controller
board. See
“Controller
board removals” on
page 200.
Reflash the firmware.
4514-6xx
Diagnostic information
91
To Next Page
Loading...
