Error code Description Action
32.05 OEM Mismatch. The supplies OEM ID is not
compatible with the printer's machine class.
Go to
“Toner smart chip compatibility service check”
on page 88.
32.10 Toner cartridge smart chip compatibility error Go to
“Toner smart chip compatibility service check”
on page 88.
32.11 Imaging unit smart chip compatibility error Go to
“Imaging chip compatibility service check” on
page 89.
34 Media size mismatch (too short or too narrow) Go to
“Media size mismatch service check” on
page 89.
35 Res save off deficient memory Go to
“Insufficient memory service check” on
page 91.
37 Insufficient collation area Go to
“Insufficient memory service check” on
page 91.
38 Memory full Go to
“Insufficient memory service check” on
page 91.
41 Bottle/IU toner type mismatch Go to
“Printer/cartridge mismatch service check” on
page 91.
42 Printer/cartridge mismatch Go to
“Printer/cartridge mismatch service check” on
page 91.
52 Flash full Go to
“Flash full service check” on page 92.
54 Network error Go to
“Network service check” on page 122.
80 Maintenance kit Go to
“Maintenance kit service check” on page
92.
84 Imaging unit low Go to
“Imaging unit low service check” on page
92.
88 Toner cartridge low Go to
“Toner cartridge low service check” on
page 93.
Toner cartridge smart chip contact service check
Action Yes No
Step 1
a Make sure that the toner cartridge is properly installed.
b Check the toner cartridge, toner cartridge button, and cartridge
plunger for damage. Replace if necessary.
c Check if the toner cartridge is supported. Replace with a supported
toner cartridge if necessary.
d Make sure that the latest firmware is installed.
Does the problem remain?
Go to step 2. The problem is solved.
4514-6xx
Diagnostic information
87
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