Flash full service check
Action Yes No
Step 1
Format the flash memory. Navigate to Settings > Print
Settings > Utilities, then select Format Flash.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Remove the installed memory, and then POR the machine.
Does the error remain?
Go to step 3. Replace the memory
card.
Step 3
Replace the controller board. See
“Controller board removals” on
page 200.
Does the error remain?
Contact the next level
of support.
The problem is solved.
Maintenance kit service check
Action Yes No
Replace the maintenance kit and reset the Maintenance counter.
Does the error remain?
Contact the next level
of support.
The problem is solved.
Imaging unit low service check
Action Yes No
Step 1
Replace the imaging unit.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
a Make sure the imaging unit smart chip contact cable is properly
connected to the controller board.
b Make sure the contacts are free of debris.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the contacts for damaged pins.
Are they free of damage?
Contact the next level
of support.
Replace the printer.
4514-6xx
Diagnostic information
92
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