242–244 paper jams
[x]‑page jam, open tray [x]. [24y.xx]
1 Pull the tray completely out of the printer.
Note: The message on the printer display indicates the tray where the jammed paper is located.
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer
models, select Next >
> Clear the jam, press OK > .
242 paper jam messages
Error code Description Action
242.01 Paper over tray 2 pass through sensor on warmup. Go to
“Option tray jam service check” on page 71.
242.02 Input sensor detected late feed during a pick retry
from tray 2.
Go to
“Option tray jam service check” on page 71.
4514-6xx
Diagnostic information
66
To Next Page
Loading...
