Error code Description Action
242.03 Tray 2 pass through sensor never became covered
when feeding a sheet from an option below.
Go to
“Option tray jam service check” on page 71.
242.05 Option tray 2 pass through sensor never became
uncovered when feeding a sheet from an option
below.
Go to
“Option tray jam service check” on page 71.
242.06 Failed to feed from Tray 2.
Paper present sensing indicates media is in the tray.
Go to
“Option tray jam service check” on page 71.
242.09 Tray 2 pick motor lost encoder. Go to
“Option tray jam service check” on page 71.
242.11 Autocomp Pick/Lift Motor—Encoder Never Detected
in tray 2.
Go to
“Option tray jam service check” on page 71.
242.12 Motor ramp up error in tray 2. Go to
“Option tray jam service check” on page 71.
242.14 Sheets flushed from paper path either due to feed
error or cartridge error.
Go to
“Option tray jam service check” on page 71.
242.15 One or more trays located above the source tray 2 has
been pulled.
Go to
“Option tray jam service check” on page 71.
242.16 The engine timed out waiting for the tray 2 to report
ready before the 1st pick attempt.
Go to
“Option tray jam service check” on page 71.
242.17 Page was not properly picked from tray 2. Have not
exhausted all pick retry attempts as there are sheets
committed to the paper path from below.
Go to
“Option tray jam service check” on page 71.
242.19 Tray 2 fail to feed error. Detected while trying to pick
a sheet, and that leading edge was not detected by
tray sensor.
Go to
“Option tray jam service check” on page 71.
242.20 Took too long to ramp up dc feed motor in tray 2. Go to
“Option tray jam service check” on page 71.
242.21 Pick motor stall in tray 2. Go to
“Option tray jam service check” on page 71.
242.22 Tray 2 pick motor underspeed. Go to
“Option tray jam service check” on page 71.
242.24 DC Feed autocompensator stalled on the last pick
attempt in tray 2.
Go to
“Option tray jam service check” on page 71.
242.32 Tray not ready. Go to
“Option tray jam service check” on page 71.
242.33 Pick received but detected a tray pulled. Go to
“Option tray jam service check” on page 71.
242.41 Motor 1 (Pick/Lift) Elevator motor stalled. Go to
“Option tray jam service check” on page 71.
242.42 Motor 1 (Pick/Lift) Elevator motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
Go to
“Option tray jam service check” on page 71.
242.43 Motor 1 (Pick/Lift) motor ramp (end ramp - did not
reach speed, typical pack feed paper jam).
Go to
“Option tray jam service check” on page 71.
242.44 Motor 2 (Separator/Passthrough) motor stalled. Go to
“Option tray jam service check” on page 71.
242.45 Motor 2 (Separator/Passthrough) motor PWM
overflow error (underspeed). Motor underspeed
(max PWM and motor underspeed, typical accordion
jam).
Go to
“Option tray jam service check” on page 71.
4514-6xx
Diagnostic information
67
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