Error code Description Action
242.01 Paper over tray 2 pass thru sensor on warmup. Go to “Option tray jam service check” on page 70.
242.02 Input sensor detected late feed during a pick retry
from tray 2.
242.03 Tray 2 pass thru sensor never became covered when
feeding a sheet from an option below.
242.06 Failed to feed from tray. Paper present sensing
supported and indicates media still in tray.
242.07 Option tray 2 pass thru sensor never became
uncovered when feeding a sheet from an option
below.
242.09 Tray 2 pick motor lost encoder. Go to “Option tray jam service check” on page 70.
242.11 Autocomp Pick/Lift Motor—Encoder Never Detected
in tray 2.
242.12 Motor ramp up error in tray 2.
242.13 Page to be stapled failed to feed from tray.
242.14 Sheets flushed from paper path either due to feed
error or cartridge error.
Go to “Option tray jam service check” on page 70.
242.15 One or more trays located above the source tray 2 has
been pulled.
242.16 The engine timed out waiting for the tray 2 to report
ready before the 1st pick attempt.
242.17 Page was not properly picked from tray 2. Have not
exhausted all pick retry attempts as there are sheets
committed to the paper path from below.
242.19 Tray 2 fail to feed error. Detected while trying to pick
a sheet, and that leading edge was not detected by
tray sensor.
Go to “Option tray jam service check” on page 70.
242.20 Took too long to ramp up dc feed motor in tray 2.
242.21 Pick motor stall in tray 2.
242.22 Tray 2 pick motor underspeed.
242.24 DC Feed autocompensator stalled on the last pick
attempt in tray 2.
Go to “Option tray jam service check” on page 70.
242.32 Tray not ready.
242.33 Pick received but detected a tray pulled.
242.41 Motor 1 (Pick/Lift) Elevator motor stalled.
7015
Diagnostic information
65
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