Error code Description Action
242.42 Motor 1 (Pick/Lift) Elevator motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
Go to “Option tray jam service check” on page 70.
242.43 Motor 1 (Pick/Lift) motor ramp (end ramp - did not
reach speed, typical pack feed paper jam).
242.44 Motor 2 (Separator/Passthru) motor stalled.
242.45 Motor 2 (Separator/Passthru) motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
242.46 Motor 2 (Separator/Passthru) motor ramp (end ramp
- did not reach speed, typical pack feed paper jam).
242.47 Motor 3 motor stalled. Go to “Option tray jam service check” on page 70.
242.48 Motor 3 motor PWM overflow error (underspeed).
Motor underspeed (max PWM and motor
underspeed, typical accordion jam).
242.49 Motor 3 motor ramp (end ramp - did not reach speed,
typical pack feed paper jam).
243.01 Paper over tray 3 pass thru sensor on warmup.
243.02 Input sensor detected late feed during a pick retry
from tray 3.
Go to “Option tray jam service check” on page 70.
243.03 tray 3 pass thru sensor never became covered when
feeding a sheet from an option below.
243.06 Failed to feed from tray. Paper present sensing
supported and indicates media still in tray.
243.07 Option tray 3 pass thru sensor never became
uncovered when feeding a sheet from an option
below.
243.09 Tray 3 pick motor lost encoder. Go to “Option tray jam service check” on page 70.
243.10 Failed to feed from tray.
243.11 Autocomp Pick / Lift Motor - Encoder never detected
in tray 3.
243.12 Motor ramp up error in tray 3.
243.13 Page to be stapled failed to feed from tray. Go to “Option tray jam service check” on page 70.
243.14 Sheets flushed from paper path either due to feed
error or cartridge error.
243.15 One or more trays located above the source tray 3 has
been pulled.
243.16 The engine timed out waiting for the tray 3 to report
'ready' before the 1st pick attempt.
7015
Diagnostic information
66
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