Error code Description Action
243.17 Page was not properly picked from tray 3. Have not
exhausted all pick retry attempts as there are sheets
committed to the paper path from below.
Go to “Option tray jam service check” on page 70.
243.19 Tray 3 fail to feed error. Detected while trying to pick
a sheet, and that leading edge was not detected by
tray sensor.
243.20 Took too long to ramp up dc feed motor in tray 3.
243.21 Pick motor stall in tray 3.
243.22 Tray 3 pick motor underspeed. Go to “Option tray jam service check” on page 70.
243.24 DC Feed autocompensator stalled on the last pick
attempt in tray 3.
243.32 Tray not ready.
243.33 Pick received but detected a tray pulled.
243.41 Motor 1 (Pick/Lift) Elevator motor stalled. Go to “Option tray jam service check” on page 70.
243.42 Motor 1 (Pick/Lift) Elevator motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
243.43 Motor 1 (Pick/Lift) motor ramp (end ramp - did not
reach speed, typical pack feed paper jam).
243.44 Motor 2 (Separator/Passthru) motor stalled.
243.45 Motor 2 (Separator/Passthru) motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
Go to “Option tray jam service check” on page 70.
243.46 Motor 2 (Separator/Passthru) motor ramp (end ramp
- did not reach speed, typical pack feed paper jam).
243.47 Motor 3 motor stalled.
243.48 Motor 3 motor PWM overflow error (underspeed).
Motor underspeed (max PWM and motor
underspeed, typical accordion jam).
243.49 Motor 3 motor ramp (end ramp - did not reach speed,
typical pack feed paper jam).
Go to “Option tray jam service check” on page 70.
244.01 Paper over tray 4 pass thru sensor on warmup.
244.02 Input sensor detected late feed during a pick retry
from tray 4.
244.03 Tray 4 pass thru sensor never became covered when
feeding a sheet from an option below.
7015
Diagnostic information
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